Artificial Intelligence
Our writing on Artificial Intelligence — practical, outcome-led, and grounded in delivery.
Governing Copilot Studio Agents
Copilot Studio now builds autonomous agents that act across Microsoft 365 — Agent Mode, computer-using agents, voice. Powerful, and a governance job.
Closing the AI-Agent Governance Gap
88% of AI-agent pilots never reach production and only 21% report mature governance. The blocker isn't the model — it's what agents need before they act.
PropTech's Automation Gap
Property teams adopted AI fast, but only ~8% have automated a process. In 2026 adopters expect 31% portfolio growth against 12%. How to close the gap.
A Microsoft Copilot Rollout Checklist
A successful Microsoft 365 Copilot rollout isn't switching it on — it's the prep, governance and adoption around it. A step-by-step checklist.
How to Choose an AI Consultancy
The AI consultancy market is crowded and noisy. A buyer's checklist for telling substance from hype — what to look for and the questions to ask.
Microsoft Copilot, Done Right
Most firms already pay for Microsoft Copilot and Power Platform, get a fraction of the value, and quietly take on risk. Enablement and governance fix both.
AI Reconciliation for Finance
Matching statements, invoices and payments by hand is the classic finance bottleneck — and a near-perfect fit for AI. How reconciliation automation pays off.
Agentic Workflow Automation
Copilots answer; agents act. The value is in multi-step workflows that run themselves — safely. How to design agentic automation that reaches production.
The FinOps of AI: Proving ROI in 2026
AI budgets are under scrutiny in 2026. Only a minority of firms report significant returns. Here's how to measure, control, and defend the economics of AI.
AI Governance Is Now a Board Problem
The EU AI Act's high-risk deadline moved to late 2027, but the obligations didn't disappear. A pragmatic 2026 governance playbook for enterprises.
The 2026 Executive Guide to Agentic AI
Agentic AI moves from chat to action — systems that plan, use tools and complete multi-step work. What leaders need to adopt it safely and profitably.
Grounding Generative AI with RAG
Retrieval-augmented generation is the difference between a chatbot that hallucinates and an assistant your teams trust. How we build RAG for production.