Artificial Intelligence
Our writing on Artificial Intelligence — practical, outcome-led, and grounded in delivery.

Agentic ERP in Dynamics 365
Microsoft's agentic ERP roadmap runs to March 2027, with MCP servers and agent connectors now GA. What agents writing to ERP means for finance.

Planning Your 2027 AI Budget
AI spend reaches $297bn by 2027 and boards want proof, not promise. How to build a 2027 AI budget that survives your CFO — unit economics and a kill list.

Governing Copilot Studio Agents
Copilot Studio now builds autonomous agents that act across Microsoft 365 — Agent Mode, computer-using agents, voice. Powerful, and a governance job.

Closing the AI-Agent Governance Gap
88% of AI-agent pilots never reach production and only 21% report mature governance. The blocker isn't the model — it's what agents need before they act.

PropTech's Automation Gap
Property teams adopted AI fast, but only ~8% have automated a process. In 2026 adopters expect 31% portfolio growth against 12%. How to close the gap.

A Microsoft Copilot Rollout Checklist
A successful Microsoft 365 Copilot rollout isn't switching it on — it's the prep, governance and adoption around it. A step-by-step checklist.

How to Choose an AI Consultancy
The AI consultancy market is crowded and noisy. A buyer's checklist for telling substance from hype — what to look for and the questions to ask.

Microsoft Copilot, Done Right
Most firms already pay for Microsoft Copilot and Power Platform, get a fraction of the value, and quietly take on risk. Enablement and governance fix both.

AI Reconciliation for Finance
Matching statements, invoices and payments by hand is the classic finance bottleneck — and a near-perfect fit for AI. How reconciliation automation pays off.

Agentic Workflow Automation
Copilots answer; agents act. The value is in multi-step workflows that run themselves — safely. How to design agentic automation that reaches production.

The FinOps of AI: Proving ROI in 2026
AI budgets are under scrutiny in 2026. Only a minority of firms report significant returns. Here's how to measure, control, and defend the economics of AI.

AI Governance Is Now a Board Problem
The EU AI Act's high-risk deadline moved to late 2027, but the obligations didn't disappear. A pragmatic 2026 governance playbook for enterprises.

The 2026 Executive Guide to Agentic AI
Agentic AI moves from chat to action — systems that plan, use tools and complete multi-step work. What leaders need to adopt it safely and profitably.

Grounding Generative AI with RAG
Retrieval-augmented generation is the difference between a chatbot that hallucinates and an assistant your teams trust. How we build RAG for production.
